Super Admin

B2B Edition makes use of "Super Admin" accounts that generally serve one of several purposes, but may be used as needed. Some examples include

• Sales representatives who act on behalf of one or more Company accounts
• Secondary account managers who are restricted from accessing the BigCommerce control panel

Super Admins and Account Hierarchy

Companies within Account Hierarchies restrict Super Admin access to some data. Super Admins may not access aggregate data such as subsidiary orders and users for the Account Hierarchy. In addition, if a Super Admin needs to masquerade as a subsidiary Company, they will need to be explicitly assigned to the subsidiary.

Note: For stores without Account Hierarchies enabled, Super Admins may be used as a workaround to provide storefront administrator access to a user for more than one Company account, essentially allowing the user to serve as an account owner for their assigned Companies.

For more general information about Super Admins, refer to Companies (Help Center) (opens in a new tab).

The storefront endpoints provided for Super Admins have limited scope. For more advanced management of specific Super Admin, use the Server-to-Server Super Admin API.